I am running iTunes 12.6.5 on High Sierra as I want to control what updates go to my i-devices. Today for the first time, I'm getting error -8288 on all i-app downloads. The download seems to complete, but when the download finishes, this error appears. BTW, an iOS system update thru iTunes worked just fine.
What I have done: Restarted iTunes; Logged out of my account and logged in again.
Any help will be greatly appreciated.
After experiencing the same issue on multiple machines with the same operating system and iTunes versions i spoke with an experienced Apple Enterprise Support team member. They provided a solution with seems the be simplicity itself - after two days of careful consultation and screen sharing. By the way, hey couldn't reproduce the problem from their end, hence the feeling the the account itself might be the culprit. It is not an app blocking issue per-se, more an iTunes/Apple Account security 'feature'. If your account details or payment methods have been flagged for 'non-authorised activity' or 'suspicious transactions' it maybe suspended (with out notification or human intervention) until such times as your ID is re-established and the flag removed. Sometimes this can occur well after the said suspicious event. I my case i had multiple Apple accounts in several countries. Only one of which had the 'update error 8288' issue. This one account had been not been flagged as needing ID verification strangely. After changing the account payment method to "NONE' and then re-entering the required credit card details, the Enterprise rep verified my ID using the 3 questions set when the account was first created. Violå. Problem solved in this instance. All updates completed successfully and all machines. The Mac operating version or iTunes version was not really the issue in my case.
merhabalar arkadaşım. mojave sürümünde itunes 12.6.5.3 sürümünü nasıl kullanıyorsun? ben 2. hdd ye mac 10.13.3 kurup gömülü gelen 12.6.5.2 sürümünü 12.6.5.3 sürümüne güncelleyip kullanmak zorunda kaliyorum. eğer mojave sürümünde itunes 12.6.5.3 sürümü kullanılabiliyorsa lütfen bana ayrıntılı açıklayıp yardımcı olurmusun.teşekkür ederim.
dostum selamlar verdiğin cevap için çok teşekkürler eren akil kırklareli lüleburgazlıyım. senin bilgi ve tecrübelerinden yararlanmak isterim. özel mesaj atamadım. bana özel mesaj atabiliyorsan gsm numaranı rica ederim sana danışmak için tabi bi sakıncası yoksa.şimdiden çok teşekkürler akşama dediklerini deneyeceğim. sırf ** yüzden 2. ssd takıp 10.13.3 sürümünü kurdum. macbook pro da iki ayrı macos var :)))
I don’t believe Apple “fixed” the issue as such. More gave an insight into the account data glitch and a work around to solve the impact of the account being flagged. No one has posted as of today Tuesday 12th in this discussion saying the issue has spontaneously fixed itself and downloads of updates is now working. Please correct me if this is not the case.
** moronların yazdıklarına çok gülüyorum. Şöyle yaptım böyle yaptım diyenler var. Yok güvenlik yazılımı yok cache verilerini boşalttım... forumda herkeste var çok üstelemişler. Apple iTunes içi App Store ile çok az ilgileniyor. Arada sırada böyle problemler oluyor. Genellikle OS güncelleme zamanında. Çok üstelememek lazım. Senin yöntemine gelince: harici bir Ssd kurmak çok iyi. Doların pahalılanması ile 512 GB üstü mac bilgisayarların fiyatı araba fiyatlarıyla eş değer oldu. Ben de iTunes arşivimi Samsung’un external t5 ssd de depoluyorum.
I'd like to correct you...as I posted above, the apps started downloading again. I changed nothing on my side.
After someone posted in the other thread on this topic that they had success, I tried iTunes again. First, I downloaded a couple of smaller app updates (40-60MB). Once I saw those apps updated without issue, I downloaded 43 additional updates. No trouble noted.
Not saying it "spontaneously fixed itself;" it just works again.
Still no successful downloads, but now I'm getting error -416. The downloads are 0KB, but take the normal amount of time (in the downloads window) to 'complete'.
It’s seems the problem is across the board Mac and PC, so it doesn’t make sense to blame our tech. I think it’s Apple and only Apple
I have submitted a support request to Apple related to this. We shall see what they say.
Turingtest2, I've gone so far as to disable all security software on my Windows PC & still receive the same error. All started on the evening of 2/7 for me.
Same here: cannot afford to download 6 times the same app!
You could be right but some users have the same problems with El Capitan
Interesting discovery, same here: Gatekeeper updated on Feb 7th
You could try with Apple Configurator but it's a pain in the neck...
Please report the issue in a feedback @ Apple
https://www.apple.com/feedback/itunesapp.html
It can't very well be Gatekeeper, since it's happening on Windows. This is an Apple server issue.
Thanks a lot! At least we know now that someone at Apple is acknowledging it
instead of all the other support representatives denying that iTunes can download apps anymore
iTunes download error -8288
