How do I cancel an auto-renew application on my MacBook pro? The Edit Subscription page in iTunes there is no option for cancelling an annual subscription that is paid from my Apple account.
MacBook Pro 13", 10.13
I received an email notice from iTunes that the annual subscription was to auto-renew soon. Several things are wrong with this: the original subscription was for only a month and it expired eleven months ago (I did not renew it). Upon visiting the app's website, my record confirms a one month subscription expiring eleven months ago.
Where did iTunes get the impression I had a full year's subscription? Why is it telling me it will auto-renew?
How do I convince Apple to not renew a subscription that doesn't exist?
The email from Apple had a link to my iTunes account information page. On that page under Settings, Subscriptions it shows one subscription with a link to Manage it. That link takes me to "Edit Subscription" page . This page only has options for renewal.
It was a genuine email from iTunes ?
If it did expire eleven months ago it's possible there was a bug that caused it to be sent (obviously we won't know, we are just fellow users as you know).
If the subscription is expired, and unless you resubscribe to it, it shouldn't renew.
If you want to check with iTunes Support : http://www.apple.com/support/itunes/ww
Does the subscription show there ? If it does, what do you see for it ?
How do I cancel auto renew app on my mac
