Why the error message "Only files in JPEG format can be uploaded".

I have plenty of videos on my iphone that upload to iCloud pictures no problem. When I try to upload videos from my PC, I get the error message above. Why this restriction? Why doesn't a search for this error come to some succinct explanation? Apple's idea of support for their ecosystem is surprisingly sparse.


Windows, 10

Posted on Feb 10, 2019 7:42 AM

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Question marked as Top-ranking reply

Posted on Feb 11, 2019 12:47 PM

Hello mischumerritt,


Thank you for using Apple Support Communities! I understand that you're encountering an "Only files in JPEG format can be uploaded" error when attempting to upload videos to iCloud from your Windows PC. I would be happy to help provide more information about this behavior.


If you're using the iCloud website instead of iCloud for Windows, this does not allow videos to be uploaded. In order to upload your videos to iCloud, consider setting up and using iCloud Photos instead:


Set up and use iCloud Photos on your Windows PC - Apple Support


The following resource provides more information about what type of files you can upload to iCloud if you have set up iCloud Photos on your Windows PC:


About iCloud Photos and My Photo Stream - Apple Support


Take care!



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Question marked as Top-ranking reply

Feb 11, 2019 12:47 PM in response to mischumerritt

Hello mischumerritt,


Thank you for using Apple Support Communities! I understand that you're encountering an "Only files in JPEG format can be uploaded" error when attempting to upload videos to iCloud from your Windows PC. I would be happy to help provide more information about this behavior.


If you're using the iCloud website instead of iCloud for Windows, this does not allow videos to be uploaded. In order to upload your videos to iCloud, consider setting up and using iCloud Photos instead:


Set up and use iCloud Photos on your Windows PC - Apple Support


The following resource provides more information about what type of files you can upload to iCloud if you have set up iCloud Photos on your Windows PC:


About iCloud Photos and My Photo Stream - Apple Support


Take care!



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Why the error message "Only files in JPEG format can be uploaded".

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