Portrait effect lost transferring through PC

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Portrait effect lost transferring through PC

I want to check about an issue that I am having and that I haven't been able to figure out. Any additional advice/thoughts that you can provide would be helpful.

My wife bought a new XS, but didn't have a chance to switch her service over the holidays. We used this phone as a camera only. When I went to switch from her 5S, I read about the options and decided to copy the XS photos to my PC and sync back to the XS through iTunes. When I imported the photos to my PC, they came down as jpg and aae files and I thought that I was good. I then backed up the 5S, restored to the XS and synced them to the XS.

A couple of issues arose:

Duplicates of some of the files. If trying to edit, it also says that it will duplicate and changes the date in Photos so they show up out of order.
Portrait photos now are shown either with or without blur effects as two photos. There is no edit option to change the amount of blur. Would be great to get this option back.
It would be great to show all the photos in the camera roll. Would like to know if this is possible.

Thank you for reading and looking forward to any advice.

iPhone XS

Posted on Feb 10, 2019 2:57 PM

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Answer 1

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léonie

Level 10

200,759 points

Feb 11, 2019 6:36 AM in response to bankovich

A few notes on the problem you reported:

Photos you sync with iTunes to an iPhone or iPad are not imported to your Camera Roll. They are stored separately. If you want to edit them in Photos on the iPhone, the photo will have to be copied to the Camera Roll. This is producing the duplicates when editing and explains, why you cannot directly edit the photos you synced back with iTunes.
And iTunes is not syncing the photos in the original quality. It is creating downsized jpegs from the original files, optimized for viewing on the selected device. This might have removed the depth map data from the portrait mode photos.

The best way to sync the portrait mode photos back would be to import them to a Photos Library on a Mac (together with the .AAE files) and sync them with iCloud Photos to the iPhone XS. Do you have access to a Mac?

Or do you have an iTunes backup of the iPhone XS? If you restore the iPhone XS from a backup you made before you erased it, you should be able to recover the Portrait mode photos. You could upload them to iCloud Photos, then restore the iPhone from the 5s backup, then enable iCloud Photos again to download the Portrait mode photos taken with the XS.

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Portrait effect lost transferring through PC

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