Can't click on Google Ads in ANY Browser

When clicking on ANY google ad using any browser (Safari, Chrome, Firefox, etc.) on my MacBook Pro, it will not connect. Stops at Googleadservices.com.

Fully updated to Mojave.

Removed Sophos (the only antivirus software).

Another computer in my office on the same wifi network works fine, so it's not the router.

Tried both Google DNS and my ISP DNS so it's not the dns settings.


Any ideas would be helpful! Thanks

Dave

MacBook Pro 15", 10.14

Posted on Feb 10, 2019 7:56 PM

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14 replies

Feb 10, 2019 8:53 PM in response to dialabrain

It's the same for any kind of ad, but here's an example. Anything going to googleadservices.com returns a "can't connect" or similar error in any browser. Normally, the below link would redirect to the final ad. On this computer, the normal ad redirect never occurs.


https://www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwiU1KGX67LgAhUMxmQKHeWYDy8YABAAGgJwag&ohost=www.google.com&cid=CAASE-Ro2zX7EKLfCpCP2yhx-gEMbCU&sig=AOD64_2OYhkX5z0q_h5o1Atjg-kUTb5zJA&q=&ved=2ahUKEwiKxJyX67LgAhXollQKHXDhDZwQ0Qx6BAgQEAE&adurl=&bg=!9vWl9e1EQB76-gH-pIgCAAAAv1IAAAABCgAaY061e2u1dSVqdjnFqcZUl89Zwzh9sMohEySZAQ9ZpklIZdUjH6S41je2AN0KtqQurA_8ZKofCmx6ilHo3EQhdH_QVilj2tw2dP44BeCSkUPZiwJdbYdYyJIN-wJ9JkOyKPsDbo9nDA22pPxTccS5dVvZQz7iZh-qFO7D53peyltI-TGXjMN1N0aPNksuUTVAj6Rsitn7MTYkQZM7GEwIK1wEBacXUx7IPoKKJoByNDyM-lNEQxfKfMPPgOQqUadv07hFsKlaoKhIIoTY_x8d336Nzi7yxqJ0e5AqxO6vtqpA2IHoneWPY4yN4twQRsCA5PWLJPq-USeqzPx97es8Ye0phqOEPsS-cZS1nkBexwQ9RQwMvEWfOjAgP5JsFNuRL9jfQBKv6xWyhjdg

Feb 11, 2019 9:57 AM in response to dialabrain

Understood, so the problem is with my Mac somehow since it affects all browsers on this computer but no other computer on my network. Malware scans reveal no problem with my Mac, cannot find any settings that would cause this one legitimate site not to work and so unsure of additional troubleshooting steps at this point other that to back up my documents and do a clean install. Even went so far as to FSCK it in command line in a long shot, no issue.

Feb 10, 2019 10:59 PM in response to dialabrain

GoogleAdServices.com is a redirect and IS part of how Google Ads tracks the ad delivery. It's a google property. If you inspect any of the links on Google Ads, you will find that googleadservices is a part of that and has been for a while. Check What is googleadservices.com in Google Analytics? | Ice Nine Onlinehttps://icenineonline.com/blog/googleadservices-com-google-analytics/


Feb 11, 2019 9:31 AM in response to dialabrain

googleleadservices is different from googleadservices - two different URLS and GoogleLeadServices is related to malware. I'm not having a problem with that. I'm having a problem with GoogleAdServices.com, a legitimate website from google and all browsers on my computer. But not on any other computer in my office. So it's related to my Mac somehow.

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Can't click on Google Ads in ANY Browser

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