activation problems

i recently brought an iPhone 5 and it was brought second hand and the last person who had it has locked it and ive spoken to them and they do not know there apple id and I need to re-set the whole iPhone so I can re-make a new apple id for the I phone

iPhone 5

Posted on Feb 13, 2019 10:56 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2019 11:01 AM

Nothing you can do without the previous owners information.


Return it and get your money back.


Find My iPhone Activation Lock - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

activation problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.