I got this email from Apple. Activation Lock is requesting your password on My iPad (iPad Pro). My backpack was stolen, with my iPad inside. It still shows as offline in Find IPhone. It seems that the thief is reset my iPad and is now trying to set it up. Anything that I can do?
iPad Pro, 12
The thief is not trying to set it up. He is trying to con you into revealing your Apple ID and password so he can remove the lock, and then proceed to hack your Apple account.
So, things are working as they should. With the device offline, there isn't a whole lot more you can do, but keeping the device on your Find My iPhone list of devices will ensure that no one else can do anything either.
Best of luck,
GB
Thanks, GB. As you have noted, mine was an iPad without cellular support. I agree completely with what you have said. The only wireless network I can think of that I might have connected the device to outside of my own home network would have been at a Starbucks here and there and perhaps an occasional hotel network. But for security I would almost always just connect to the internet by using the cellular hotspot function of my iPhone. And I doubt all Starbucks share the same wireless network, so it would not connect to a Starbucks in a city other than mine. Anyway, the saga continues.
Most volunteers here are fully aware of scam email. However, some do not bother to read the entire discussion. They read 1 post and automatically raise their red flag so high up and reply to the user with a stern warning. They want to protect people from falling prey to scams, including those who are fully aware of it. I do believe this is a special case. The email did come from Apple.
I know you are fully aware of this but as a general rule, it is a good idea to never reply to an email or follow instructions in an email.
From the email: noreply@email.apple.com
Thank you, ShagCA. That makes sense to me. Personally, based on my investigation, I feel the email I received is legit. But, hey, that's just me.
No, it can connect to the internet via your cellular service without the Activation Lock password. That's pretty much all it can do, and there may be circumstances where it cannot do that either. But ideally, it will connect when it gets a cellular connection, and that is all you need in order to be able to track it, or for it to execute a pending transaction that you have authorized (put it in Lost Mode or Erase it) it to do.
Best,
GB
Sorry, forgot that you were referring to an iPad, so unless you have an iPad with cellular support, then it may not be able to connect to a Wifi network unless it comes into the vicinity of a previously joined network.
Best,
GB
No, that is wrong. If you give them your Apple ID and password they will turn off find my iPhone and you wont be able to track it. They can then lock it to their Apple ID.
I received this email: Activation Lock is requesting your password on My iPad.
