Chrome is not connected to internet but Safari and Firefox are

Chrome recently cannot connect to the internet.

Chrome responds on every attempt with

"This page isn’t working

(website) didn’t send any data.

ERR_EMPTY_RESPONSE"

With Safari or internet there is no problem.


My anti-virus is turned off.

I added to Firewall Chrome is allowed incoming internet connections


What else can be stopping Chrome.

MacBook Pro 13", 10.13

Posted on Feb 15, 2019 4:42 AM

Reply
31 replies

Feb 22, 2019 6:37 PM in response to rccharles

I solved my problem. I decided to call up AT&T since it was definitely something to do with my router. We went through all sorts of things, and I finally suggested I had a T-Mobile phone amplifier on my router. He suggested I disconnect it. I wasn't able to connect any better, so I re-booted and all of my Google https problems disappeared. It wasn't Apple.

Feb 15, 2019 9:20 PM in response to arthur148


What else can be stopping Chrome.


If it is "a Mac problem" as you seem to believe, then it is likely to be caused by your "anti-virus" program... which isn't a Mac problem, it's a consequence of using whatever junk you're using. Rule 1 of Macs is don't install junk.


Merely disabling such things is usually insufficient. If you expect your Mac to work properly, it has to be uninstalled according to its instructions... assuming those instructions actually work, and they often don't.


Feb 20, 2019 9:37 PM in response to arthur148

Apple on Security:

https://www.apple.com/business/resources/docs/macOS_Security_Overview.pdf


This package is considered malware around here. Follow author's instructions to remove.

[Other] com.zeobit.MacKeeper.Helper.plist (? 0 - installed 2013-10-11)



Need to investigate.

com.smithmicro.cleaning.schedulermailer.plist (? 0 - installed 2010-08-28)

2019-01-24 ESET Cyber Security

~/Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist

/Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper

Executable not found


/Applications/ESET Cyber Security.app

esets_kac_64_109.kext (ESET, spol. s r.o., 6.7.300 - SDK 10.9)

esets_pfw_64_109.kext (ESET, spol. s r.o., 6.7 - SDK 10.9)


[Running] com.eset.esets_gui.plist (ESET, spol. s r.o. - installed 2018-10-25)


Feb 15, 2019 6:04 PM in response to BobTheFisherman

I agree if two other browsers work and a third doesn't, you go for the third. But if the third one states explicitly It's not the browser and it is hard coded, I tend to believe the browser.


So, I run Google again.

Google starts by attempting to get a secure connection, but it times out.

This is the response from the Google Chrome Browser.

This site can’t be reached
books.google.com took too long to respond.Try:
Checking the connection
Checking the proxy and the firewall
ERR_TIMED_OUT


The links for "Checking the proxy and the firewall" are likely a Mac problem, since Google has no settings for that.

I also don't have a proxy.

If I click on the proxy firewall link, this shows up below"

Allow Chrome to access the network in your firewall or antivirus settings.
If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.

The auto Google response leads me to believe it is a Mac problem.

Since I allow it, in Preferences - Firewall, to receive incoming communication, what else can it be.



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Chrome is not connected to internet but Safari and Firefox are

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