Tiny scuff on brand new iPad pro 12.9

I just got a new iPad pro today and pretty lucky not to get a bent one either but there is this tiny scuff that's only noticable at an angle. Should I exchange it?

iPad Pro, 12

Posted on Feb 16, 2019 11:58 PM

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Question marked as Top-ranking reply

Posted on Feb 19, 2019 7:26 AM

That really is a tiny cosmetic blemish in the anodising. The dust in your picture is nearly of the same scale 🙂


If your iPad is otherwise without fault and in good physical condition - as you observe, without a bend - you might decide it would be better to keep what you have.


If you purchased directly from Apple, you have a 14 day “no questions asked” return option. After that, on the basis of your photo alone, I would speculate that you’d have some difficulty in convincing Apple that your iPad has a defect worthy of a waranty exchange. Consider also that after the 14-day return window, an exchange, if offered, might be from “reconditioned stock” in a plain white box.


Ultimately, it’s your decision.

3 replies
Question marked as Top-ranking reply

Feb 19, 2019 7:26 AM in response to Heroericxu

That really is a tiny cosmetic blemish in the anodising. The dust in your picture is nearly of the same scale 🙂


If your iPad is otherwise without fault and in good physical condition - as you observe, without a bend - you might decide it would be better to keep what you have.


If you purchased directly from Apple, you have a 14 day “no questions asked” return option. After that, on the basis of your photo alone, I would speculate that you’d have some difficulty in convincing Apple that your iPad has a defect worthy of a waranty exchange. Consider also that after the 14-day return window, an exchange, if offered, might be from “reconditioned stock” in a plain white box.


Ultimately, it’s your decision.

Feb 19, 2019 8:25 AM in response to Heroericxu

Honesly, if you don't circle it, I would think you were talking about those tiny specks of dust(?) on the Apple logo. I would stop looking at or thinking about that scuff and stop worrying about it. I like things that are flawless but sometimes there are more important things such as the actual device functionality. If it works flawlessly, I'd keep it.

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Tiny scuff on brand new iPad pro 12.9

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