The problem with proof of student status Unidays for the subscription Apple Music

Hi. I study in Russia in a professional technical school. I submitted a document to UNIDAYS, they confirmed me as a student. They write to me that I should not have problems with the student subscription Apple Music.


But the problem is that when I click "confirm student status" in the Apple Music app, I go to the website myunidays.com where I write that this subscription is available only for students of higher education. And Unidays customer service told me about it. But Apple's rules say that students in both higher education and secondary and technical schools are eligible for a subscription Apple Music.


But they myunidays.com they tell me that I'm trying to subscribe for the students of higher educational institutions... Although in the rules that says all students can get it.


It's a mistake, a misunderstanding. I send you a photo of my passport, student ID and information from the site myunidays.com


iPhone 7, 12

Posted on Feb 17, 2019 2:15 AM

Reply
13 replies

Feb 17, 2019 3:17 AM in response to King_Penguin

Mr. Penguin, the problem is that you have colleges, and here in Russia there are professional technical schools, which are called in Russia for the beauty of the word: College. But it's not really College. Only such name. And on the status that it is important this professional educational institution. And College in Russia is not a status, it is a proper name. But call them in Russia as their own name is a professional technical school. But myunidays is not aware of this. That's trouble.

Feb 17, 2019 7:09 AM in response to King_Penguin

Certainly. They say contact myunidays.com and this organization doesn't talk to me about it. As a result, I asked Apple support to make changes to the rules on Apple Music student subscription, to make a point that students of us and Russian colleges can use Apple Music at a discount. Because of these different phrases, different words, I don't have access... Difficulties of translation, peculiarities of the national education system and so on. Because we all mean the same thing. College = vocational technical school or technical school or professional budgetary vocational educational institution....

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The problem with proof of student status Unidays for the subscription Apple Music

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