airport router cannot find WPS enabled printer?

Question

airport router cannot find WPS enabled printer?

on mojave 10.14.2

airport is updated

canon ts3120 printer with wifi and have the WPS pin code

I open airport utility, try to add printer via WPS pin code, and the printer isn't found. have done this a few times now. restarted the airport, no difference. restarted printer, no difference.

I don't understand why the airport cannot find the printer....... and canon's instructions are horrible. how am I supposed to get this router set up to use via wifi ?

iMac 21.5", 10.14

Posted on Feb 19, 2019 7:27 PM

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Answer 1

Top-ranking reply

brainmedicine Author

Level 1

8 points

Feb 20, 2019 9:25 AM in response to LaPastenague

thanks but i managed to get it connected and working. the printer doesnt have any way of entering network name and password. and the airport express doesnt have the wps button so that whole route was no good.

what i was able to do was to get the printer to spit out an info page, it had the mac address and the wps pin code amongst a bunch of other stuff. i entered the wps code in the airport utility > add wps printer> use wps pin route and it still didnt work. it timed out waiting for them to communicate. also tried the "first to connect" route and that didnt work either.

lastly i tried just adding the printers mac address to airport utililty as 24/7 access. then i ran through the canon setup process again and it worked.

so i have to assume that adding the printer as a mac address with 24/7 access is what enabled them to finally connect.

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Answer 2

Feb 19, 2019 9:21 PM in response to brainmedicine

Ensure the wireless name is short, no spaces and pure alphanumerics.. not apple type name with spaces and illegal apostrophe.

Make sure the password is also pure alphanumeric mixed case and numbers. Can be longer though if you need more security.

Still no luck then turn off the security briefly and see if the printer can connect.. if it still fails there is some more fundamental issue.. I have found setting fixed channel for 2.4ghz e.g. 9 can also be a help.

No luck at all.. either connect using the LCD display and buttons.. although this is usually painful.. the airport works much better setting WPS to first attempt.. or plug the printer into the computer by its USB port and you should then have access to configure the printer via utility on the CD that came with the printer or which you can download.

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Answer 3