IMEI number not found by bell so phone is not useful

my iPhone is locked to bell, I had it unlocked before I was using with different provider and I did an update and now my sim is not working with the bell phone I called bell and they said they can’t find the IMEI number for the phone,

the IMEI number for the phone I am having a problem with is

35 201807 084394 7

Posted on Feb 20, 2019 10:40 AM

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Posted on Feb 20, 2019 10:45 AM

If you paid to have it unlocked and it relocated after a restore, then it was never actually carrier unlocked in the first place. It was hacked to function as unlocked, and the restore deleted the hack. Only the carrier it is locked to can permanently unlock it for you. So you need to go back to whatever carrier that phone was originally locked to and ask them about unlocking it.

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Question marked as Top-ranking reply

Feb 20, 2019 10:45 AM in response to Brandan12

If you paid to have it unlocked and it relocated after a restore, then it was never actually carrier unlocked in the first place. It was hacked to function as unlocked, and the restore deleted the hack. Only the carrier it is locked to can permanently unlock it for you. So you need to go back to whatever carrier that phone was originally locked to and ask them about unlocking it.

Feb 20, 2019 1:29 PM in response to Michael Black

it is free to unlock your phone now from the provider, the phone was locked to bell I have called bell and they suggested I talk to apple as the phone is an apple phone if IMEI number can’t be found by bell who the phone is locked too then who is gonna help me solve my problem then ? I’m stuck with a apple product that is unusable? Because I have already contacted the phone company the phone is locked too and they can’t find anything In there system and told me to talk to apple support and here I am now.

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IMEI number not found by bell so phone is not useful

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