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Level 1

8 points

Bluetooth problem on imac

My imac constanty looses bluetooth connection to mouse and keyboard, i have to restart it every time. How to fix it? Latest system, imac retina 4k. It happens for several weeks, before i did not have this problem.

iMac 21.5", macOS 10.14

Posted on Feb 20, 2019 11:06 AM

Best reply

rkaufmann87

Level 10

140,700 points

Posted on Feb 20, 2019 11:59 AM

The following requires that you have a USB keyboard and mouse, any USB keyboard and mouse will work. If you don't have them, then either borrow or purchase them, they're pretty inexpensive.

Connect the USB keyboard and mouse
System Preferences - BlueTooth
Un-Pair the wireless keyboard and mouse
Turn Off BlueTooth
Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262
Restart the computer normally
System Preferences - BlueTooth
Re-Pair both the wireless keyboard and mouse
Disconnect the USB keyboard and mouse
Test and enjoy.

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Bluetooth problem on imac

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