lost custom folder icon and cannot copy and paste

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Level 2

297 points

lost custom folder icon and cannot copy and paste

I am using a MBP and iMac OS 10.14.3. I HAD several custom icons on folders (a dollar sign on Financial folder etc.). Yesterday they disappeared on both devices.

This morning I did "get info" on item to copy icon (get info was unlocked). Them I opened "get info" on destination folder (unlocked window) and tried to paste icon. The icon did not paste. Simple put I can no longer copy and paste folder icons.

There have been no OS updates that I am aware of. The only thing that happened yesterday was an update of Office 365 apps.

Any Ideas?

Bill

Any suggestions?

Bill

iMac 27" 5K, macOS 10.14

Posted on Feb 22, 2019 5:15 AM

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Answer 1

BDAqua

Level 10

245,183 points

Feb 22, 2019 9:14 AM in response to Bill3

Hmmmm,

Post a report from this please...

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

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Answer 2

Bill3 Author

Level 2

297 points

Feb 22, 2019 10:09 AM in response to Bill3

I suspect this file [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-02-21) found in report. I cannot find the file even searching for invisible files.

I had an issue some time back when an Office upgrade caused Office file icons to revert to an icon that looks like a Jack-in-the-box ( recall that was the icon for an older app to modify Apple system components. Back the I rebuilt Launch Services which fied the issue. That does not work this time.

Bill

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