App Store Update but Wrong Apple ID

Hi,


I've been trying to update my IMovie but whenever I click update, I'm being prompted to log in to my ITunes store but the email address is another email address. I can't seem to change the email whenever the prompt shows up. Is there a solution to this?


Sincerely,

Marx Lenin

Posted on Feb 23, 2019 6:07 AM

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Question marked as Top-ranking reply

Posted on Feb 23, 2019 7:20 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 




Purchase History Review

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Question marked as Top-ranking reply

Feb 23, 2019 7:20 AM in response to marxfromsingapore

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 




Purchase History Review

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App Store Update but Wrong Apple ID

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