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spudnit Author

Level 1

12 points

MacBook Pro 15” will not stay on with charged battery

Hello. I’m using a MacBook Pro 15-inch early 2011 A1286 running OS X High Sierra 10.13.6. I just recently replaced the battery, so I know the health of the battery is new (checked system report) as it’s been tested in another compatible machine. I can charge the battery fully using the wall charger.

Sometimes I cannot turn the Mac on when I know the battery has charge. The only way I can get it to turn on is by plugging in the wall charger and then pressing on button again, and it works.

This issue isn’t ideal (would like to overcome it some how) but I can live with it at least.

Then main issue is that when the battery is charged (whether it be 100% or any other amount) I can use the machine freely. Then at any given point (no correlation to time used, battery charge left etc) the machine randomly cuts out all together! I can then not turn on again without plugging in wall charger.

Once I then plug in wall charger, I can restart the machine and one it finally loads up whatever battery charge was remaining sometimes stays the same amount as before going off, sometimes decreases significantly and sometime fully depleats to read 4-6% (full discharges anything that was remaining. Usually the machine starts back with the correct time and date. One time it did flash a warning on setting the correct time and date once again, but the date and time had not been changed and therefore were correct.

I have tried both SMC and PRAM reset and no luck. I also tried starting the machine in safe mode, before shutting down and restarting fresh.

I started the machine and held down D-key to run diagnostic test. I selected ‘perform extended testing’ and let the machine run for 1hr 20mins (report stated) but I could have sworn it ran for longer. The error code that came up read ‘ 4HDD / 11 / 40000000: SATA(0,0) ‘

Please see attached for error report.

Could someone perhaps offer some advice on how I can use my machine correctly with the new (healthy) battery?

Thanks in advance

MacBook Pro 15", macOS 10.13

Posted on Feb 23, 2019 2:24 PM

Top-ranking reply

Grant Bennet-Alder

Level 10

133,123 points

Posted on Feb 23, 2019 5:44 PM

That error message COULD be a False Alarm:

Mac notebooks: Apple Hardware Test may report "HDD" alert - Apple Support

If it passes other tests, and you do not have other drive issues, do not lose any sleep over it. Note that Disk Utility should be named Disk Directory Utility. It does not read or check anything outside of the Directory area of the drive.

Re: Battery

You may need to reset the SMC once again or several more times. Be certain that you use the keys on the correct SIDE of the keyboard, as the ones on the other side with the same labels are not "wired in" and will not give the desired result.

How to reset the System Management Controller (SMC) on your Mac - Apple Support

If that does not fix the problems, you should look more carefully at battery parameters, In addition to:

 menu >about this Mac > (system Report) > Power

... Coconut Battery is often suggested here.

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MacBook Pro 15” will not stay on with charged battery

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