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Need Help to Solve Macbook Pro 2016 Retina Monitor

Dear supporter,


I have a Macbook Pro 2016 for nearly 2 years which is out of warranty now.

Last time, I found the retina monitor have light leakage at the bottom of the screen as below



I would like to argue that this fault related to the manufacturing process (due to short cable in retina screen of macbook pro 2016). As before, we just need to change the cable then problems solved. However, for macbook pro 2016, I have to spend huge money to change the monitor (instead of cable only) to fix it.

Currently, the screen went black display when I open it (But it works when I open for just a half - 45 degrees)


This is not a rare problem. Most people replaces their Laptops 3 or 4 times and still same. People had this problem with 2016 models, and reported. Apple knew the issue. What did apple do to solve this problem??


https://discussions.apple.com/thread/8118187


https://tinhte.vn/threads/loi-man-hinh-macbook-pro-2016.2898246/?fbclid=IwAR1al_sjE1Q1nphiqmxNyXDZVgp5BCt3d43cNkwEFgLegZ5snsEzjd1nOyg


MacBook Pro 13", macOS 10.12

Posted on Feb 24, 2019 6:27 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2019 7:20 PM

What did apple do to solve this problem??


Take it in.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test / assessment

make an appointment for a hardware issue.


https://www.apple.com/retail/geniusbar/


https://checkcoverage.apple.com/

https://support.apple.com/my-support

https://support.apple.com/en-lamr/aasp-program


From iOS online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

1 reply
Question marked as Top-ranking reply

Feb 24, 2019 7:20 PM in response to nhi145

What did apple do to solve this problem??


Take it in.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test / assessment

make an appointment for a hardware issue.


https://www.apple.com/retail/geniusbar/


https://checkcoverage.apple.com/

https://support.apple.com/my-support

https://support.apple.com/en-lamr/aasp-program


From iOS online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

Need Help to Solve Macbook Pro 2016 Retina Monitor

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