iCloud photos are going to a win zip file?

Why on earth did my lap top all the sudden start saving my photos to a win zip? Before I used to "select all" on a group of photos then hit the download button the cloud with a down arrow, and they would all save in my download folder individually. Well for some unknown reason all the sudden today they are grouping my photos in a winzip file when I select all. I'm getting very frustrated

Windows, Windows 6

Posted on Feb 25, 2019 7:11 AM

Reply

Similar questions

29 replies

Aug 31, 2019 12:34 AM in response to Aime_winans

I’ve also just been introduced to the joys of downloading iCloud photos onto windows. I have windows 10, so unzipping the file is easy, but my issue is I’m selecting 1000 photos at a time, but each unzipped file contains around 980-985. So I’m going to have to go searching through to find out which ones are missing, unless anyone knows that a particular type of file doesn’t download, or at least not compress? Can anyone help?

Aug 20, 2019 7:47 AM in response to Aime_winans

I was just on the phone with Apple support and they told me this was something my Windows OS was doing and that if I was on an apple I wouldn't have the zip file issue. She said that Apple is not making zip files for downloads. But by these comments it seems like this issue is true on Macs as well?

I also notice that the zip files sometimes contain duplicates of other zip files (if you download more than one day at a time). So tedious and nuts.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud photos are going to a win zip file?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.