purple horozobtal line with small berticke line on disolay on apple macbook 12inch early 2016

Hi

I’m facing an issue of purple line on my MacBook 12 Inch early 2016 model . Device never dropped or any miss handle . Please guide .

MacBook, OS X 10.11

Posted on Feb 26, 2019 2:49 PM

Reply
2 replies

Mar 1, 2019 8:56 AM in response to falahuddin

Hello and welcome to Apple Support Communities, falahuddin.


If I understand your post correctly, there are horizontal and vertical lines on the display of your MacBook. I'd like to help.


First, try these resets:


How to reset the System Management Controller (SMC) on your Mac


Reset NVRAM or PRAM on your Mac


If this issue continues after those resets, let's do some testing to narrow down the issue.


Safe mode will tell us if the issue is related to a startup item or plugins, and sometimes corrects the issue. This article will tell you how: Use safe mode to isolate issues with your Mac


If everything is working correctly in safe mode, but is not working when you get back to your user account, please check the section titled "If an issue doesn't happen in safe mode" for the next troubleshooting steps.


If the issue continues while in safe mode, a test user will let us know if the issue is isolated to your account, or system wide: How to test an issue in another user account on your Mac. If the issue happens in the test user also, then please check the section titled "If an issue happens in more than one user account."


Let us know if that resolves this issue for you. 


Thanks for using the Apple Support Communities. Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

purple horozobtal line with small berticke line on disolay on apple macbook 12inch early 2016

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.