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Youtube playback error (safari) issue over past couple of weeks "An error occurred"

So over the past couple of weeks I have had issues using YouTube, I keep getting the following error after a couple minutes of watching, on every video:



In order to watch a 20 minute video for example I have to refresh the page 3-4 times - which is getting really frustrating!


Anyone else having this issue and has a fix?


Thanks in advance.

MacBook Pro 13", macOS 10.14

Posted on Feb 26, 2019 3:13 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2019 5:40 PM

Turn off extensions and test.   https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


Update your extensions:


Credit: User


Ref:Youtube Safari Mac - An Error Occurred. P… - Apple Community



4 replies

Feb 26, 2019 7:29 PM in response to morg_will

If the above doesn't work, try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information




If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin



Youtube playback error (safari) issue over past couple of weeks "An error occurred"

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