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iCloud Notes - video inserted in note on Mac, now notes not syncing to iPhone/iCloud

I inserted two videos (~30mb each) into an iCloud note on my Mac last night. Since doing this, that note (and in fact all others) are no longer syncing from my Mac to iCloud.


Anybody have similar experience here?


Thanks

MacBook Pro 15", macOS 10.14

Posted on Feb 28, 2019 6:23 PM

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Question marked as Best reply

Posted on Mar 13, 2019 5:14 PM

[Update]


Below is how I "resolved" this issue - this is definitely not a solution for most users. Before beginning, make sure to back up any notes that have been added/modified on your Mac since the syncing stopped working. Furthermore, make sure you have a time machine backup


Steps:

1) Delete the in-note video from the note that seemed to cause the whole issue

2) Ensure you have a backup of ~/Library/Group Containers/group.com.apple.notes , either via copy/paste to a temporary location or Time Machine etc

3) Turn off iCloud notes syncing via Mac iCloud Preferences Pane. This deletes all the iCloud notes on the Mac, *including* any you have created since the syncing issue began (hence my warning about backing things up)

4) Turn iCloud notes syncing back on - wait for the notes to download from iCloud

5) Using the backup from step 2, restore ~/Library/Group Containers/group.com.apple.notes to get the notes that were lost in step 3


Good luck


Similar questions

1 reply
Question marked as Best reply

Mar 13, 2019 5:14 PM in response to Sivano

[Update]


Below is how I "resolved" this issue - this is definitely not a solution for most users. Before beginning, make sure to back up any notes that have been added/modified on your Mac since the syncing stopped working. Furthermore, make sure you have a time machine backup


Steps:

1) Delete the in-note video from the note that seemed to cause the whole issue

2) Ensure you have a backup of ~/Library/Group Containers/group.com.apple.notes , either via copy/paste to a temporary location or Time Machine etc

3) Turn off iCloud notes syncing via Mac iCloud Preferences Pane. This deletes all the iCloud notes on the Mac, *including* any you have created since the syncing issue began (hence my warning about backing things up)

4) Turn iCloud notes syncing back on - wait for the notes to download from iCloud

5) Using the backup from step 2, restore ~/Library/Group Containers/group.com.apple.notes to get the notes that were lost in step 3


Good luck


iCloud Notes - video inserted in note on Mac, now notes not syncing to iPhone/iCloud

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