I have this problem on my MacBook pro running 10.14.3 using Safari 12.0.3
Following instructions on other thread, I created a new admin account and there I was able to add a bookmark with no problem. So I ran etrecheck as directed, however I can't attach the results as I get an error message since it's over 5000 characters. Can anyone help?
Thanks!
MacBook Pro 13", macOS 10.14
Might be a corrupt .plist.
Do a backup, preferably 2 backups on 2 separate drives.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Launch Agents/com.apple.SafariBookmarksSyncer.plist . Move the .plist to your desktop.
Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
If you turn off the VPN software, does that help?
I would get rid of Trusteer. It doesn’t work well under Mac OS.
Might be a corrupt .plist.
Do a backup, preferably 2 backups on 2 separate drives.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Launch Agents/com.apple.SafariBookmarksSyncer.plist . Move the .plist to your desktop.
Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
If you turn off the VPN software, does that help?
I would get rid of Trusteer. It doesn’t work well under Mac OS.
Try suggestions given here. Get help using iCloud Bookmarks and Reading List - Apple Support
What happens if you try clicking the Page/File button at the bottom of the page?
Download EtreCheck: https://etrecheck.com/maspro and post the report here.
Click, “Free Download” button and then “Click to download” button,
open Downloads folder, click on it to open, and then select ”Open”.
Click on the bouncing EtreCheck icon in the Dock.
“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar and select “Copy report”.
Click the “Page” button in the toolbar at the bottom of this page and paste it when you reply.
If this doesn't help, please try splitting the report into two parts and make it as two posts.
Hey! Try signing out of iCloud in System Preferences, reboot and sign back in.
Make sure that sync option for Safari is On.
If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
That is certainly a good option. If Apple Support is able to resolve the problem, please post back how it was resolved. It might help others.
Work through the screens to get an email or chat option.
The log didn't post in PasteBin. If you are a member and signed in before posting, try posting it without signing in.
Thanks for the suggestion, I posted the log to pastebin here: https://pastebin.com/3BkmE9wG
Also tried turning off safari in iCloud preferences and back on again with a restart. That didn't make a difference.
Not sure if this is related but my safari bookmarks favorites bar now shows a button labeled =-=-=
This should be it: https://pastebin.com/pQAV1MU0
I have the same problem. I have tried everything I have seen on the Apple websites and nothing works. I get the following message each time. My bookmarks are not being synchronized.
Hello Eric,
Thanks for your suggestions. I performed them all, unfortunately the problem continues. I had previously uninstalled Trusteer as I found it did cause a lot of issues, I don't know why it showed up in the Etrecheck. So just to be sure, I uninstalled it again, but it doesn't seem to have made a difference.
I think perhaps the only solution is to uninstall Safari and redownload it.
Fred
I did try turning off Safari in System Preferences/icloud and it's made no difference. I didn't realize I'd have to reinstall the OS entirely to reinstall Safari. I wonder if it's worth calling Apple support or going to the Genius Bar to see if they can help before I do that.
Signing out and in of iCloud in system preferences didn't make a difference. Finally I got on the phone with Apple tech support and after about 45 minutes (and having the issue escalated) it was resolved. They tried a lot of different things, not sure exactly which one made the difference. But I believe it was something we did in the Library folder (though not the procedure suggested above here).
You are welcome. To reinstall Safari, you would have to reinstall the OS. Have you tried turning off Safari syncing in System Preferences/iCloud and leaving it off as a test?
"You Can't Change Bookmarks now" error message
