I had gotten an email about recieveing Apple Music free for 3 months in January 29th, 2019. I accepted the free trial but have been charged $9.99 after the first month. I want to know why I was charged, if I was on the 3 month free trial. Thank you!
iPhone X, iOS 12
After signup for the service, you should have received a confirmation email with the details of the subscription, including length of the trial period, and the first day of payment after the trial, if you are still subscribed at that time. That description is how it should be executed.
Please verify how it is shown on the subscriptions page of your Apple ID. That should also list the next payment day for this subscription. Manage your Apple Music subscription - Apple Support
Note that the free trial only applies to new subscribers. If you subscribed before, then you can’t get a trial period a second time.
For further assistance, I would recommend contacting the iTunes Store staff. Your invoice should have an order number; include that in your correspondence.
Check if what looked like a charge, was possibly an authorization hold. If it is, then it will be undone/reversed once the verification clears. About payment card authorization holds from the App Store or iTunes Store - Apple Support
Hello thank you for the fast reply! I checked my email and the receipt I got was showing a charge for $9.99 and the next charge is scheduled for April 1, 2019. I double checked on my statement and it has been taken out of the account.
Thank you for your time.
I have been a subscriber before. I guess that is why it did not work for me. I was just confused as to why I received the email with the offer in the first place if it did not pertain to me. Thank you for your time!
3 Month free trial
