Carbonite Issue

I discovered that Carbonite was not backing up my files;. so, I had a chat session with Carbonite. It turns out that Carbonite and current versions of MacOS Firewall are incompatible (mine is OS 10.14.3) This information is not offered by Carbonite, who is happy to sell you a subscription even though it won't backup your files. No error statements are sent by Carbonite. If you want to use Carbonite, you will have to turnoff Firewall, which is unacceptable to me.

After I discovered the problem, Carbonite did offer a prorated refund.

iMac 27", macOS 10.13

Posted on Mar 3, 2019 8:33 AM

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2 replies

BDAqua

Level 10

250,253 points

Mar 3, 2019 9:09 AM in response to GaryK2

Thanks for the info. :)

Mar 3, 2019 9:27 AM in response to GaryK2

Hopefully Carbonite works better than it used to on macOS.

There are certainly other ways to backup your data—

3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.

Boot clone https://discussions.apple.com/docs/DOC-10081

How to use Time Machine to back up or restore your Mac: https://support.apple.com/en-us/HT201250

Use DiskUtility Restore feature Restore a disk using Disk Utility on Mac - Apple Support

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Carbonite Issue