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Chlopez51 Author

Level 1

5 points

Can't Sync

Can't sync my iPhone 7s, get an "unknown error (-54)

iPhone 7 Plus, iOS 12

Posted on Mar 3, 2019 10:53 AM

Best reply

MrBill3

Level 10

103,642 points

Posted on Mar 3, 2019 11:07 AM

Hello,

See this:

Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB

If you see error -5000, -69, 13010, or 13014 when you sync music in iTunes - Apple Support

Good luck.

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Can't Sync

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