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Apps not downloading

Hi

I have an iPhone 7+

for some reason

it’s now asking me to verify when I want to download apps

if goes to my billing information

which is entered correct

and says that it cannot be updated at this time

why is that happening

Posted on Mar 4, 2019 5:18 AM

Reply
Question marked as Best reply

Posted on Mar 4, 2019 7:18 AM

Apps won’t downloaded


Do you have access to another WiFi network where you can try? That has worked for several people.




Try a restart.




Restart your iPhone, iPad, or iPod touch




Try a forced restart.




Reset Device




If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

1 reply
Question marked as Best reply

Mar 4, 2019 7:18 AM in response to jeel261

Apps won’t downloaded


Do you have access to another WiFi network where you can try? That has worked for several people.




Try a restart.




Restart your iPhone, iPad, or iPod touch




Try a forced restart.




Reset Device




If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

Apps not downloading

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