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My phone has always had issues with using maps when not connected to WiFi. Now I can’t use anything unless it’s connected to WiFi. And it won’t update the carrier settings.

iPhone 7, iOS 12

Posted on Mar 8, 2019 6:48 AM

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Mar 9, 2019 11:59 AM in response to annoyedwithapple17

Hello annoyedwithapple17!


Thanks for using the Apple Support Communities!


I see from your post that you're having trouble using Maps on cellular data and your iPhone is not able to update it's carrier settings.


Are any other apps having an issue with using cellular data or is it only Maps?


Take look at the article Update your carrier settings on your iPhone or iPad to find out the different ways you can update your carrier settings.


If you're still having an issue with updating your carrier settings, I recommend reaching out to your carrier by using the options in this link: Wireless carrier support and features for iPhone


If all other apps work fine on cellular data and Maps is still not working, follow the steps in this article called Get help with Maps


Cheers.

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