Enable Face ID with banking app
My mobile banking app (MidFirst) isn't showing up in "other apps" that use Face ID; I'm getting a message saying I'm not authorized to use Face ID, but my bank says it should work. Any suggestions?
iPhone XS, iOS 12
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My mobile banking app (MidFirst) isn't showing up in "other apps" that use Face ID; I'm getting a message saying I'm not authorized to use Face ID, but my bank says it should work. Any suggestions?
iPhone XS, iOS 12
Have you tried to reinstall the app?
THANK YOU!!! That worked - wish the bank had suggested doing that... Appreciate your help.
There’s nothing thank me for.
Have a great day! :)
Enable Face ID with banking app