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Microsoft Remote Desktop for Mac won't connect from an external network (but will from Windows)

Hopefully I am explaining this properly.


I can successfully Remote desktop connect if I am on my local wifi network at work, but when I go home and try to connect from a different network it fails.

I can connect easily with my PC from home , but not Mac High Sierra or Ipad for that matter.

I opened up the port for RDC in my ATT router and I use that IP address:port. This works with PC to PC.


I have the latest version of MRD, I even tried the beta but that had the same version # and failed as well.


I get error code 0x0300008 or 0x300005. Mainly saying the certificate failed.


The host PC is running win7 pro 64.


My PC at home is a small screen laptop, I would really prefer to use my MBPR since it is a much larger screen.


And yes team viewer works, but I'd like to solve this since I've spent so much time.


Thanks for your help,

Steve

MacBook Pro 15", macOS 10.13

Posted on Mar 8, 2019 2:53 PM

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Question marked as Top-ranking reply

Posted on Mar 11, 2019 8:18 PM

Got it to work. My issue was I put the gateway IP in the gateway location.

the fix is the to put the ATT router gateway IP in the computer name spot.


might help someone else.


For me it was totally laggy possibly due to slow internet, but Team viewer worked better.

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Microsoft Remote Desktop for Mac won't connect from an external network (but will from Windows)

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