Unable to play iTunes movie through hdmi

I purchased a movie on iTunes and when I play it on my laptop then run an hdmi cord to the tv I get audio but no video. I have a 4K UHD Toshiba.


whats the issue here? I chose desktop as device but I’m using my dell laptop.

Windows, Windows 6

Posted on Mar 8, 2019 4:12 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2019 10:42 AM

If it is a 4k movie you need to have a high speed HDMI cable rated for at least 10.2Gbps (many newer cables are rated for 18Gbps). Also, depending on the age of your laptop it might not be compatible with the HDMI 2.0 spec which is required for 4k.

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to play iTunes movie through hdmi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.