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When I purchase a song in the iTunes store, it shows up in my library. Often, another song a duplicate shows up with a down arrow iCloud? When I delete this song, it ask if I want to hide the song? Not sure what is going on. Any help appreciated, thanks
MacBook Pro 13", macOS 10.14
Greetings Henry Turner,
Thank you for using Apple Support Communities. It seems like you see duplicate songs in your library and they have a cloud icon next to them. "If you see the download icon next to the item, the item is stored in the cloud, not on your device." I would recommend you use this article to help troubleshoot the issue.
Delete music, movies, and TV shows from your device
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Take care.
Greetings Henry Turner,
Thank you for using Apple Support Communities. It seems like you see duplicate songs in your library and they have a cloud icon next to them. "If you see the download icon next to the item, the item is stored in the cloud, not on your device." I would recommend you use this article to help troubleshoot the issue.
Delete music, movies, and TV shows from your device
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Take care.
Sign out of your Apple ID and then sign right back in again. This normally resolves any cloudy duplicates. For persistent items try deleting your original copy and download the version from the cloud, or hide the item from your purchase history.
tt2
It is a bug. At each launch iTunes attempts to show not only your local library but also any unhidden and undownloaded purchases. Sometimes it fails to recognize items in your library as matching up with a purchase in the store and thus shows both.
tt2
This is the issue I am speaking about. This screen shot is of a recent purchase, why would I get two copies of the same song?
Thanks, that is not my issue. When I purchase a song, occasionally, iTunes gets the song and a duplicate with a cloud icon. Why and how do I stop it from happening?
I understand how to remove the duplicate. My question is why is this happening? No one can tell me.
Crazy bug. I purchase an album and iTunes store downloads the songs and iCloud songs?
Indeed.
tt2
Purchase shows icloud with down arrow
