Link iPad mail icon to gmail account

After visiting the Genius Bar and having my iPad totally reset, I can no longer just click on the mail icon and get my e-mails. I have to use the Gmail app which I do not like. I have duplicated the settings exactly as they are on my iPhone (where I am able to do this) but it still does not work.

please help.

iPad Air, iOS 12

Posted on Mar 9, 2019 9:26 AM

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Question marked as Top-ranking reply

Posted on Mar 9, 2019 9:31 AM

What settings did you duplicate exactly?

Does your Gmail account appear in Settings->Passwords & Accounts?

Is the switch for Mail turned on there for it?


Gmail is a preset type for the mail App, and all you need to set is your address and password in Settings->Passwords & Accounts->Add Account->Google, then follow the onscreen prompts. There are no other settings to set.


Add an email account to your iPhone, iPad, or iPod touch - Apple Support


If you are getting an error, tell us what it is.

2 replies
Question marked as Top-ranking reply

Mar 9, 2019 9:31 AM in response to Jsea707

What settings did you duplicate exactly?

Does your Gmail account appear in Settings->Passwords & Accounts?

Is the switch for Mail turned on there for it?


Gmail is a preset type for the mail App, and all you need to set is your address and password in Settings->Passwords & Accounts->Add Account->Google, then follow the onscreen prompts. There are no other settings to set.


Add an email account to your iPhone, iPad, or iPod touch - Apple Support


If you are getting an error, tell us what it is.

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Link iPad mail icon to gmail account

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