creating apple ID infinite verification loop

My daughter is trying to set up a new iPhone with a new apple ID, but after verifying phone number and email address with their respective sent codes, the screens just keep rolling back to verifying the phone number and email address again. Updated iOS, and still happens. Any suggestions?

iPhone 6s

Posted on Mar 12, 2019 5:11 PM

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Posted on Mar 12, 2019 10:12 PM

We tried a restart, and using a different wifi network, neither of which solved the issue of creating a new Apple ID on the phone.


As a work-around, we ended up using a computer to go to appleid.apple.com and then set up the new Apple ID there. We then used the already set-up ID to log into iCloud/AppStore on the phone. Doesn't solve the iPhone's issue, but solved our acute need to set up the phone.

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Question marked as Top-ranking reply

Mar 12, 2019 10:12 PM in response to buckyd123

We tried a restart, and using a different wifi network, neither of which solved the issue of creating a new Apple ID on the phone.


As a work-around, we ended up using a computer to go to appleid.apple.com and then set up the new Apple ID there. We then used the already set-up ID to log into iCloud/AppStore on the phone. Doesn't solve the iPhone's issue, but solved our acute need to set up the phone.

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creating apple ID infinite verification loop

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