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Possible phishing - looks very legit.

As far as I am aware I don't have an account associated with the email I received this email on; instead of using the link they provided (https://appleid.apple.com) I found Apple's real sign in page and tried to sign in. It let me input my email and said I had an account, asked if I wanted to open my locked account using the email (started with a h, I don't know what this email is) or use my security questions.


The questions were questions I wouldn't have access to. Stuff like my first manager - when the time I would've had this account was with my Iphone 4 which I had when I was 15, too young to work. But, now I'm unsure if I really did have this account or if it's someone else's account I've now got the email for and their account is being misused.


Either way, the email is from noreply@apple.com, subject is Deeper

Review] We see your account has been misused on other device on Wednesday

03-13-2019, News Session/Vemos que su cuenta ha sido mal utilizada en otros

dispositivos el miércoles, and the email contains nothing but a word attachment:


Dear Client


Your Apple ID will be disabled because of some violated policies

The following changes to your Apple ID were made on

Date and Time: Wednesday, March 13, 201

We have noticed that your account information appears to be invalid and unverified.

We need to verify your account information in order for you to keep continue

using your Apple ID account

You should change your password as soon as possible from your Apple ID account

page at https://appleid.apple.com


Sincerely

Apple Support


There is an apple logo in the top right and a couple of hyperlinks at the bottom to Apple ID / Support / etc.


I have no experience with Apple (as you may have guessed) so I'm unsure if this is legitimate or not. Alarm bells are the obvious me not knowing I had an account, it asking me to change my password, incomplete date, and the signup page looking different from the one I encountered logging in on Apple's actual website.


Any insight would be appreciated. Likesaid, I assume it is a phishing email and will be forwarding it regardless, but having an account under the actual email that is locked has me second guessing myself.

Posted on Mar 13, 2019 7:40 AM

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Question marked as Best reply

Posted on Mar 13, 2019 7:50 AM

Apple won't send you an email/text telling you your account is disabled  or will be disabled. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.


reportphishing@apple.com



Similar questions

3 replies
Question marked as Best reply

Mar 13, 2019 7:50 AM in response to suu97

Apple won't send you an email/text telling you your account is disabled  or will be disabled. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.


reportphishing@apple.com



Possible phishing - looks very legit.

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