Phone does not turn on

My Iphone does not want to turn on.. I have kept it plugged in on the charger for 1hour at least and it didn't charge.. and it feels like there is a bump where the battery is placed..

iPhone XS Max, iOS 12

Posted on Mar 14, 2019 5:31 AM

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Posted on Mar 14, 2019 5:44 AM

Unplug the phone from the wall socket if it is still plugged in and then try a forced restart. On an iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.


If the bump is something out of the ordinary, or something that recently cropped up, take the phone to an Apple Store for evaluation. Out of the ordinary meaning that it could be a particular iPhone case makes the phone feel like it has a bump in it, depending on which case, if any, you have on the phone.


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Question marked as Top-ranking reply

Mar 14, 2019 5:44 AM in response to AndreaCosma

Unplug the phone from the wall socket if it is still plugged in and then try a forced restart. On an iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.


If the bump is something out of the ordinary, or something that recently cropped up, take the phone to an Apple Store for evaluation. Out of the ordinary meaning that it could be a particular iPhone case makes the phone feel like it has a bump in it, depending on which case, if any, you have on the phone.


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Phone does not turn on

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