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User profile for user: FloridaRobert
FloridaRobert Author
User level: Level 1
8 points

My iTunes crashed.

Error notice shows "An unknown error occurred (-38)."

I tried opening it with Opt. Cmnd unsuccessfully.

That is the extend of my knowledge with a MAC.

iMac 21.5", macOS 10.14

Posted on Mar 14, 2019 2:47 PM

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User profile for user: Community User
Community User

Posted on Mar 14, 2019 3:10 PM

Try these steps first: https://support.apple.com/en-us/HT205724.


You can also try https://support.apple.com/en-us/HT204063.


You can also try loading you Mac into safe mode, then restarting normally. See https://support.apple.com/en-us/HT201262 for more info.

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My iTunes crashed.

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