Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iTunes crashed.

Error notice shows "An unknown error occurred (-38)."

I tried opening it with Opt. Cmnd unsuccessfully.

That is the extend of my knowledge with a MAC.

iMac 21.5", macOS 10.14

Posted on Mar 14, 2019 2:47 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2019 3:10 PM

Try these steps first: https://support.apple.com/en-us/HT205724.


You can also try https://support.apple.com/en-us/HT204063.


You can also try loading you Mac into safe mode, then restarting normally. See https://support.apple.com/en-us/HT201262 for more info.

1 reply

My iTunes crashed.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.