how to stop Junk mail filtering

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Level 2

205 points

how to stop Junk mail filtering

Mail is totally useless for Junk mail filtering. I can get 2 emails from the same sender and one of them will go to the Inbox and the next will go to the Junk mailbox. I have disabled Junk mail filtering in Preferences and it still sends random email to Junk. I've tried creating a Rule for the email that continually ends up in Junk with the action to send the message to the Inbox and that doesn't stop it either. Ideas would be appreciated. Thanks.

iMac 21.5", macOS 10.13

Posted on Mar 15, 2019 12:30 PM

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Answer 1

BDAqua

Level 10

250,259 points

Mar 15, 2019 1:02 PM in response to William M.

Quit the Mail App, in a Browser goto your Webmail, see if the Server is putting some in a Junk folder without Mail doing anything.

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Answer 2

leroydouglas

Level 10

199,422 points

Mar 15, 2019 12:52 PM in response to William M.

Mail>Preferences>Junk> disable Junk mail filtering.

https://support.apple.com/guide/mail/change-junk-mail-preferences-cpmlprefjunk/mac

If your email account filters junk mail on the mail server, messages might be moved to the Junk mailbox even when this option isn’t selected.

iCloud: Manage junk mail in iCloud Mail

If Junk mail is not working for you as expected you can turn it off in Mail>Preferences.

You have the option of installing a third party spam filter. ex.

https://c-command.com/spamsieve/

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Answer 3

William M. Author

Level 2

205 points

Mar 15, 2019 12:49 PM in response to leroydouglas

I said in my post that I had disabled junk mail filtering in Mail preferences. Isn't that what you called turning it off? Why is it still sending mail to the Junk mailbox even when it's disabled?

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how to stop Junk mail filtering

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