I just received this email: Your Apple ID will be disabled because of some violated policies

Question

I just received this email: Your Apple ID will be disabled because of some violated policies

I just received this email:

Dear Customer

Your Apple ID will be disabled because of some violated policies

The following changes to your Apple ID were made on

Date and Time: Friday, March 15, 2019

We have noticed that your account information appears to be invalid and unverified.

We need to verify your account information in order for you to keep continue using your Apple ID account

You need to sign and verify it as soon as possible, you should do this soon because disabled accounts are eventually deleted along emails, iCloud, and other data stored with Apple

You should change your password as soon as possible from your Apple ID account page at https://appleid.apple.com

Sincerely

Apple Support

I went to the link but in one of the steps I have to add my credit card information. Is there any way I can skip that? I rather not add a card at the moment

[Re-Titled by Host]

iPhone 6s, iOS 12

Posted on Mar 15, 2019 1:55 PM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,221 points

Mar 15, 2019 1:59 PM in response to Stephanie0201

That is a scam/Phishing. At a minimum, change your password.

Apple won't send you an email/text telling you your account is disabled or will be disabled. You will find out the next time you try to log in somewhere.

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

Identifying legitimate emails from the iTunes Store

Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.

reportphishing@apple.com

Apple ID Password Change

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