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Photos will not back up onto iCloud

I have purchased more iCloud storage so I can back up all my photos as I have a new iPhone and don't want to loose them. I am getting very frustrated as I have had my new phone 4 days now and have not been able to start using it yet as it saying the back up is complete but when I go onto cloud on the laptop the last photos are from April 2018 so a years worth of photos are not backing up

iPhone 7 Plus, iOS 11

Posted on Mar 18, 2019 6:17 AM

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Posted on Mar 18, 2019 11:14 AM

Backing up to icloud and syncing to icloud are 2 different things.


Base off your statement you're syncing to icloud via Set up and use iCloud Photos - Apple Support which isn't included in the icloud backup What does iCloud back up? - Apple Support

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Photos will not back up onto iCloud

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