Turned on iMac. Got big banner VIRUS ALERT FROM APPLE. DO NOT CLOSE THIS WARNING OR RESTART YOUR MAC. ENter apple registration key to unblock . It gives me a number to call. 844-****-*888. Is this really an apple number?

Question

Level 1

4 points

Turned on iMac. Got big banner VIRUS ALERT FROM APPLE. DO NOT CLOSE THIS WARNING OR RESTART YOUR MAC. ENter apple registration key to unblock . It gives me a number to call. 844-****-*888. Is this really an apple number?

This computer is blocked.do not restart or close this warning. Enter apple registration key to on block. Apple support alert: please call this number.

Is this a real apple number? Is this a real apple warning?

Frrd Morse

[Edited by Host]

iMac 21.5", macOS 10.14

Posted on Mar 18, 2019 3:06 PM

Reply

Answer 1

Top-ranking reply

dialabrain

Level 10

136,331 points

Mar 18, 2019 3:25 PM in response to janfre57

Also read: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Reply

Answer 2

janie132

Level 1

4 points

Mar 25, 2019 3:55 PM in response to FoxFifth

I CALLED APPLE from my contact list and got the same advice. In a blink after installing malware bytes.com/mac the page immediately disappeared and there was a message of triumph. Further there has been no problem since.

Reply

Answer 3

FoxFifth

Level 10

475,437 points

Mar 18, 2019 3:23 PM in response to janfre57

No it is not from Apple. It is a scam.

The following has a good reputation and may help to remove it: https://www.malwarebytes.com/mac/

Reply

Turned on iMac. Got big banner VIRUS ALERT FROM APPLE. DO NOT CLOSE THIS WARNING OR RESTART YOUR MAC. ENter apple registration key to unblock . It gives me a number to call. 844-****-*888. Is this really an apple number?

Similar questions