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iPhone keyboard not working for just certain letters.

I have an iPhone 5 SE, running iOS 12.1.4. Recently, when typing I've noticed several letters on the keyboard simply don't work when the phone is in the upright position, specifically the letters "n", "b", and "u". If I rotate the phone to a horizontal position, those same letters will (occasionally) start working again.


I have tried rebooting the phone, but the problem still continues. I have a Zagg Shield glass screen protector on the phone, but I don't believe that is the cause of the problem (it's been on for years without this problem appearing).


Has anyone else experienced this same issue? And how did you fix it?


Appreciate the help. This is maddening!

iPhone SE

Posted on Mar 19, 2019 6:37 PM

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Question marked as Best reply

Posted on Mar 20, 2019 5:21 AM

Hello,


See the link below. However, as indicated in the link, you'll probably need to have the screen checked by a repair location:


Get help with the display on your iPhone, iPad, or iPod touch


Good luck.

1 reply

iPhone keyboard not working for just certain letters.

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