Time Machine (Encrypted) Not Auto-Mounting on Boot with 10.14.4

Ever since the update to 10.14.4, my external SSD (Journaled, Encrypted) which serves as my Time Machine backup disk does not automatically mount on start-up as it used to.


There are also no prompts for password to mount the disk.


I have to manually mount it each time in Disk Utility.


Anyone else experiencing the same?


PS. I have tried removing and re-selecting the aforementioned external SSD as my Time Machine backup destination.

MacBook Pro with Touch Bar

Posted on Mar 26, 2019 8:07 PM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2019 9:35 PM

Issue resolved in Mojave 10.14.5 update today - an OS update via System Preferences/Software Update returned Mojave to its previous and expected behavior of auto-mounting password-saved external encrypted disks on boot/UI login without user intervention.

Similar questions

77 replies

May 16, 2019 10:11 PM in response to vaporland.

Thanks to apple inc. for listening to it's customers with 10.14.5 , not only over the disks not auto-mounting problem , but also with the new(old) iOS device support in iTunes .....well done apple inc.

[was not spam , "vaporland", but , a one-off offer for apple customers on this page , made AFTER the problem at hand was solved : in recognition of their help in getting apple to fix this disk's not mounting problem , nothing more...]

Mar 28, 2019 9:55 PM in response to removetxtforward

Glad to see I'm not the only one having this problem. Been trying to fix it all day with no solution. I have 2 external encrypted hard drives and they won't auto mount on boot. I have to go into Disk Utility and manually mount them. I thought maybe my drives were failing but no it's the update since this only started happening right after I updated to 10.14.4

Apr 6, 2019 7:59 AM in response to removetxtforward

I have a similar problem when trying to do a time machine backup to an Apple Timebox. As far as I know neither my main hard disk nor the Apple Time Box are encrypted disks, though there may be a couple of encrypted folders on the main disk and in some form on the backup.


It claims that there is either some encryption or de-encryption in operation and to please wait. Eventually, anything form 20 mins to a few hours later it allows a backup to occur.


Not sure if this is related to changes in Mojave 10.14.4 but I never saw this problem before that!

Apr 23, 2019 10:57 PM in response to removetxtforward

10.14.4 caused both my time machine & Data Disk to be returned unmounted after restart. Apple engineering informs that if your machine is modified in any way , then , YOU WILL NOT RECEIVE APPLE SUPPORT UNTILL YOU RESET TO FACTORY SETTINGS .

I WAS TRICKED INTO BUYING A MODIFIED MACHINE , WITHOUT MY KNOWLEDGE , AND NOW I HAVE BEEN CAST ADRIFT BY APPLE SUPPORT , WHO ARE TRYING TO PRETEND THAT I DID THE MODIFICATIONS , WHEN , CLEARLY , I DID NOT .

CONCLUSION : if you modify your machine in any way you ( or buy a modified machine , second hand , even without first knowing that it has been modified ) you will now be treated as a "jail breaker " and criminal , and turned away from apple support , until you fall into line and factory reset your machine so that your little box made out of ticky - tacky is exactly the same as everybody else's little box made out of ticky -tacky !.....

N.B. now that Apple & Qualcom have (sort of) settled their dispute , maybe , just maybe , future mac os updates will , once more be a source of joy & pleasure , instead of the time-wasting nightmares that we have come to know since 10.13.6

Apr 28, 2019 7:13 PM in response to iTunes-Fool

Yes thanks iT-F, I had already attached a whole page of this forum in an email to apple support staff- but will give further feedback ......it seems to me , however , that these forums are the place that apple staff push people who they can no longer help / or are not allowed to help : the latter being people with "modified" machines , who will be told by apple that they are no longer supported . ....CURIOUSLY , a day after the above email , the (modified) data and time machine disks started mounting ALMOST automatically( ie automatically , but with some slight delay in comparison to the mac HD) , but now the time machine is presented as yellow , meaning I now have to select the disk in system preferences & back up now in the drop down menu to colour it green ( ie to do everything automatically , as it should , at least before 10.14.4.) .

Aug 2, 2019 8:14 AM in response to removetxtforward

Hi everyone


I am absolutely desperate for help but have very limited technical knowledge!


My iMac suddenly started unmounting my three external hard drives. I am a photographer and have all my livelihood on these things.


I contacted apple and they said they can't imagine what the problem is but I will have to reformat my discs.


I have had a similar problem occur on my MacBook Pro with one of my hard drives - the Sandisk extreme SSD.


But after the problem occurred first, I had a futile conversation with apple and then I noticed that they suddenly mounted and so I ran a disk utility first aid on the two that came up.


I have recently bought these hard drives and used two of them before my iMac was wiped, because it has never worked properly, and one of them, since it was wiped.


The newly set up iMac was updated to Mojave 10.14.5 and the MacBook Pro is on the same system.


Apple have now told me to start my iMac up in safe mode and when the hard drives show up, run first aid and then move all the information across to one, reformat each in turn, and then put the stuff all back on.


However, after starting the iMac up in safe mode, predictably, neither hard drive will show up.


If I go into disk utility, they are pale and show as unmounted. When I ask to mount them, I get no response.


I did try and run first aid on one of them and it did allow it to happen but left it unmounted.


I am an extremely stressed lady now and just don't know how to move forward :(



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Time Machine (Encrypted) Not Auto-Mounting on Boot with 10.14.4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.