apple id

My child was lost her phone.

Someone found the phone and change password in the mail.

my child forgot password from apple id.

How we can restore acces to APPLE id????


thx for attention. please write me to my E-Mail: *****@****.com


[Email Edited by Host]

iPhone 7

Posted on Mar 27, 2019 2:07 PM

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Question marked as Top-ranking reply

Posted on Mar 27, 2019 2:18 PM

Enter her Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Similar questions

3 replies
Question marked as Top-ranking reply

Mar 27, 2019 2:18 PM in response to Muslimchik

Enter her Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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