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Apple music

I am a new member of apple music and I cant download new songs. I can’t download them and there doesn’t come a picture of the album. How can I fix this?

Thanks, Laurens

iPhone 7 Plus, iOS 12

Posted on Mar 29, 2019 9:29 AM

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1 reply

Eric Root

Level 10

684,819 points

Mar 29, 2019 9:45 AM in response to laurensvermeire

What happens if you click the cloud symbol with the down arrow at the bottom left?

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device

Apple music

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