VERY slow sync (hours!) for pictures via iTunes for Mac since last Mojave and iOS updates (3/2019)

Since I updated to the latest Mojave 10.14.4 and the latest iOS 12.2 this week, synching my photos to my iPads and iPhone is abysmally slow. Granted that I have over 25,000 photos but up until this week (and these updates), if I add a few photos to one folder (10-20 or so) then they'd synch in a couple of minutes. Now it takes several hours, just for a few new photos. I have already rebooted my (27" 5K Retina) iMac and my iPads, and I deleted the iPod Photo Cache to start from scratch. I thought once I got the Photo Cache reestablished, that the sync would be fast again like it was before the updates, but that is not the case. I am using a USB cable plugged directly into my iMac. Does anyone else experience this and does anyone have any other suggestions? Is this enough info to help me? Thank you.

iMac Line (2012 and Later)

Posted on Mar 30, 2019 2:59 PM

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46 replies

Apr 10, 2019 7:51 AM in response to sydney_001

My 5K iMac is running Mojave 10.14.4 After updating my XsMAX to iOS 12.2 image sync (using iTunes 12.9.4.94) from iMac to iPhone is slow to the point of being unusable. I have one iPad Pro that I haven't yet upgraded to 12.2 and the sync works properly with the same iMac. This suggests the problem is with the interaction of iOS 12.2 and iTunes 12.9.4.94, not with Mojave.


I'm a business user, and Apple's increasingly buggy updates are causing me to consider abandoning the entire enviroment. They're no longer producing adequately reliable machines. Too bad, its been a long, productive run.

Apr 10, 2019 8:56 PM in response to Squiddz

In addition to hanging for hours when trying to sync, when it finally completes there are photos /videos that have not been copied across in several albums (the number of photos shown on iTunes does not agree with the number of pictures on the iPad/iPhone ) historically when this occurred you would re-sync and wait for the final pictured to be moved across but this no longer happens. After waiting overnight for the final pictures to have been identified and copied across I now find the picture count to be the same and the photos to still be out of sync.

I am copying the same albums and pictures to my iPhone X and to my iPad Pro but it doesn’t even copy the same photos (And leave out the same photos) on the 2 devices i.e. it copies 399 photos from the folder on my Mackbook Air to my iPhone and 595 photos to the iPad Pro - the same folder ......

May 8, 2019 9:25 AM in response to Squiddz

Now I switches to the photos-app.

The problems are with the sync of the "filesystem-photos", so I tested it with the photos-app. And the sync is ok! So I imported all of my 28.000 photos into the app, created some albums and, last but not least, I activated iCloud-photos.

Because of a sync-problem I changed the complete process of the organisation of my photos. But it works and I'm happy.

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VERY slow sync (hours!) for pictures via iTunes for Mac since last Mojave and iOS updates (3/2019)

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