Sound Problem

Hi all,

I have a problem in my MacBook (2015) Air regarding sound. When I plug in my headphones, I can't hear anything even though the volume is high. And when I plug them out, the sound becomes fine.

How can I fix this problem?

thanks

MacBook Air 13", macOS 10.13

Posted on Mar 31, 2019 5:26 AM

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Question marked as Top-ranking reply

Posted on Mar 31, 2019 6:37 AM

  1. System Preferences > Sound > Output

Plugin in the headphone.

Make sure "Mute" is not enabled?


2. Reset PRAM.   http://support.apple.com/kb/PH18761


3. Reset SMC.  Choose the method for “If the battery is  non-removable”.

  https://support.apple.com/en-us/HT201295



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Sound Problem

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