HomePod pairing problem. HomePods behave as stand alone when paired

A:

• The homepods might have updated to the latest software 12.2, Did you also update your iOS device yet? If not, do that and check both HomePods are on 12.2
• Unplug the homepods for a few seconds
• lift the homepods off the surface and rock them gently to recalibrate. When they think they got moved, they adjust

• If they still don’t work:

you can also sign out of iCloud in the home app , then sign back in

check your internet connection and unplug the router for a minute,

• repeat the ungrouping process
• manually remove both from the Home app and set up again (you must Ungroup first)

https://support.apple.com/en-ca/HT208244

Sounds like they won’t pair.

Try the rocking lifting thing, this has worked for others. They’re designed to adjust to being moved.

i missed adding some things to check (which again, you probably already did)

• On the iOS device that you use to set up HomePod, make sure that you signed in to iCloud with your Apple ID and turned on iCloud Keychain. You also need to have two-factor authentication set up for your Apple ID.
• Make sure that your iOS device has Bluetooth turned on and is connected to your home Wi-Fi network.*
• Make sure that the Home app and Apple Music app are installed on your iOS device. If you deleted either of these apps, go to the App Store and redownload them.

I’ll repeat the steps again. Works for some users.

• Unplug the homepods for a few seconds 
• lift the homepods off the surface and rock them gently to recalibrate. When they think they got moved, they adjust
• Use another app: Go to a different app on your device which uses HomePod and see if it pairs. This may restore sync.
• On the iOS device that you use to set up HomePod, make sure that you signed in to iCloud with your Apple ID and turned on iCloud Keychain. You also need to have two-factor authentication set up for your Apple ID.
• Make sure that your iOS device has Bluetooth turned on and is connected to your home Wi-Fi network.*
• Make sure that the Home app and Apple Music app are installed on your iOS device. If you deleted either of these apps, go to the App Store and redownload them.

• If they still don’t work:

  you can also sign out of iCloud in the home app , then sign back in 

  check your internet connection and unplug the router for a minute,

• repeat the ungrouping process 
• manually remove both from the Home appand set up again  (you must Ungroup first) 
• https://support.apple.com/en-ca/HT208244

Suggestion: Ungroup the devices again. Unplug both devices. Plug in one HomePod, reset it, use a new unique name, e.g. "Lefty", once reset unplug the device then repeat with other, e.g. "Righty". Now plug "Lefty" back in and try to pair once more.

You may find your devices are more reliable if you assign fixed IP addresses in your router. If you router has dual radio bands (i.e. both 2.4GHz and 5GHz) it may help to turn one band off so your devices are forced to stick to one.

tt2

Mine is working. Keep in mind I had not Stereo paired yet until after the update with a new HomePod and I immediately installed the 12.2. So this HomePod was starting from scratch, which is why it might be important to ungroup and reset them.

Having said that, they at first would not pair. I was still moving them around to get the right locations going (they like being moved to recalibrate!) I then started swapping left and right - back and forth. Then they worked

• try asking them to play music to all, both of everywhere - this may get them back in sync

i just bought another HomePod to stereo pair and they better work!

Funny thing is , after this 12.2 update, the two I have in separate rooms began behaving as paired after I air-played to both with Apple Music on Apple TV. I couldn’t get them off this. Finally did through Apple TV audio settings. I often use both for apple music from my phone and they sync perfectly, not paired.

I wonder if you were to try airplaying to both from your iOS device , they’d somehow recalibrate together?

Yes, have the same issue. Happened after updating to IOS 12.2. Can’t pair. I have removed from account, reset to factory, rebooted, paired and un-grouped multiple times. Can see both iPods on the router and they are both on 5ghz and each have an IP address. Can play stereo via iTunes or AppleTV but not via Siri or touching one of the homepods to play in stereo as only one side plays and it is the side I paired from. Have the same issue with audio cue as the side that does not play will not provide a cue. Most of the time neither side produces a cue.

Did a post just a few minutes ago. Need help to solve this one.

Don’t know if this is a workaround for you.

it could also serve as an exercise to teach them to sync.

The idea is you initiate them to act as “one” using commands to play all homepods

i have two Homepods in different rooms - NOT Stereo Paired

if I ask siri to play music on “all” homepods or “everywhere”. Or “both”.

Music plays on both, in sync and one can be tapped to pause and both will pause . It didn’t matter which one I tapped.

I’ve not tested the volume + and - to see if it can adjust both (again ... mine are not paired) but I can ask Siri to turn the volume down on all. Not ever having used stereo pairing , I would t know what’s missing in this method.

When I have asked Siri to play everywhere, all speakers play, but not in stereo. The ping test works now on both speakers (can hear each side). I have un-grouped and paired several times since the "play everywhere" command but still haven't achieved stereo play. Well, at least this is progressive's. IOS 12.2 has some kinks. Hope the apple engineers get this figured out soon.

Validate all the required configuration, applied all the suggestions (many times). Best I can get is sync play but never stereo. Anxious to hear what the Apple engineers come back with based on the diagnostic data capture on your iPhone.

Is this a firmware issue or a data issue with the HomePod servers (or some of both)? Hope they figure it out soon. Missing my stereo HomePods.