water damage phone

Rice isn't necessarily the best choice for drying a phone out. Rice is organic (that's why we eat it... It's full of organic nutrients that can be released when it gets wet). It's possible for rice to leech undesirable things back into the phone that could harm it.

My best advice is to use silica gel desiccant. Those are the little bags that are often packed with products that say "do not eat". You can get them from many online, office supply, and big box retailers, and they will absorb water without any risk of leeching organic compounds back into the phone, since they are completely inorganic in nature. Look at the package you get for instructions. Often you can "regenerate" silica gel desiccant by baking it, which drives off any moisture in it, and allows it to be reused to absorb more.

If you can absorb moisture out, without introducing extra organic compounds, you MIGHT be able to dry it out with little to no corrosion, and it MIGHT come back to life (of course, it also might not).

This is gonna sound a bit nuts, but if you had your phone drop into dirty, nasty water, it can actually help to wash it out with cleaner water to get rid of the nasty crud inside. It's actually better to wash out filth from a wet phone before you dry it... I mean, it was already wet anyway, and you're already gonna replace it, whether you get your data off it or not. If you can find a place that has Deionized Water, use that. It's so pure that it's mineral free, and doesn't hardly even conduct electricity. Distilled water is not necessarily the same as DI water. Always ask the filtration shop.

The goal, of course, is to get the phone to dry out, while minimizing the chances for corrosion. If you succeed, you MIGHT be able to power it on again. If you achieve that, then DO NOT RESTORE, boot, securely log in, and copy your data off of the phone as fast as you can. I would NOT rely on the phone to have a very long life after a dunk, so look into your next phone after you save your data off the old one. Of course, it's always a gamble. There is no possibility to guarantee it'll ever power up again, but you can always try. If it does power up, you have a chance at recovering your data.

You can refer to Apple's support for their policy on data recovery

https://support.apple.com/en-us/HT202004

I come across this very often and yes most lightlly your data can be saved.

1. first thing to do (if possible) is remove battery and power off the device

DO NOT try to turn it on or plug to charger/computer this might make things worse

2.find a dry place / warm and let the phone dry there untill you can get it to service.

DO NOT put in rice (this is a myth and doesnt help) ,DO NOT put in Microwave ( this will destroy your device)

3 as soon as you can (Time is important to success rate) take your device to repair shop that can handle water damage and data recovery.

This is advice coming from someone that actually does this work all the time and plenty of experience.

Good Luck getting your data back !

I think you mean the photo stored on your, now dead, iphone right ?

If you didn't have icloud enabled then as a user you CANNOT recover your photos, neighter can any Apple store!

If you did have icloud enabled, but did not have wifi or mobile data at hand, only the photos you made during your offline time are gone.

If you were unlucky and only had some verry important fotos stored on your iphone, then you could search for a data recovery service. This is not going to be cheap and you always have a chance of not recovering anything.

Unfortunatly, I have no personal experience, nor do I personaly know someone who did, so please take my advice as is.

I only watch youtube video's and try to use my brain doing so.

For future reference, even on an iPhone you can use a service from Google called "Google Photos which gives you free, unlimited storage for your photos - automatically backed up from your pho e as you take them. This is very handy should the worst happen.

In your current situation, yes, it is very possible, and even PROBABLE, that all your photos can be recovered. There are many ruputabke services across the world who offer this service. As yet, Apple don't officially offer this service, so you do need to venture outside of their official network. Just because Apple themselves don't offer it, doesn't mean it isn't possible.

There are trained private service technicians that have good luck recovering data from damaged phones. Some don't even charge unless they are successful. Just remember, there is also a good chance that your phone will still not be usable, even if and after the data is recovered. Best of luck. Remember, backup your phone regularly.

You are incorrect, sir. Although Apple does not offer board level repair involving micro-soldering and Apple does not bring water damaged phones back to life so that you could run iTunes to perform a backup. There are independent repair shops who offer what Apple does not. I'm not allowed to say who or where.

I have talked to management and supposedly, they have talked to moderators here. As long as we are not pointing people to any specific repair shop, we are allowed to mention independent repair is an option for services the genius bar does not offer.

Fixing any water damaged phone from almost any manufacturer is not a big deal and is not a 1 in 300 odds affair as has been mentioned. You fix it so it can power up and then connect to a computer and back it up. You probably still need to get a new phone as all functions may not be restored, but at least the data can be recovered so the end user can put it on to a new device.

Hi

When you get your iPhone replaced if you had iCloud backup on just use the same apple I'd & password to get your photos & data back.

Make an appointment at Apple store For a iPhone replacement you will need to pay half of the cost of a new iPhone.

Cheers

Brian

There is NO way to recover data/pictures on a device that won't power up! You need to fix the power up issue first before recovering data/pictures. It probably will take a Genius to fix the power up issue.

Hi!

Sorry to hear about your phone falling into a puddle.

If you would like to recover your photos from your phone, you have a few options.

1. If your phone still works, I recommend you plug it into a computer and back it up via iTunes or go into your iCloud settings, click “iCloud Back Up” and press “Back Up” your photos will be safe on the cloud.
2. If your phone is affected by water damage and won’t turn on, I recommend you go to your nearest Apple Store and set up a Genius Bar Appointment. There, they will be able to fix your phone.
3. Your photos might already be on the cloud! So no need to worry about your phone.

I hope this helped you, and good luck on getting back your photos!

I am trying to picture this. The digital photos fell into a puddle? They slid off the screen and onto the ground?

If the device won't start and the photos had not transferred to iCloud (if you were using iCloud Photo Library) or you did not have it backed up then the content is gone. Welcome to the age of electronics.

SiriIsMyGirlfriend1 wrote:

Does the iPhone turn on?

Ah, well, the advice if your phone gets wet is to turn if off IMMEDIATELY before the water can short something out. And don't turn it on until it has dried out completely (meaning after several days to a week). So it's a bad idea to see if it turns on.

Apple only protects replacement of hardware with it's warranty. Apple can not be relied on to save your data, as they aren't really set up for data recovery on a phone in this state. Be diligent with backups, but if you do lose something anyway, you'll have to do your own research.

No mater how much you backup your data, unless you are using mobile data to store it live (not an option for many... I only have 2 GB per month on my smartphone plan), there is always the possibility that you might lose data from the last moment you synced till the moment you dunk the poor device into an unintended bath. Backups should ALWAYS be performed... Whether manually, by automatic syncing to a cloud service, or syncing to a secondary storage device. That doesn't always save the here and now though.

[Edited by Host]

You can put the phone in a plastic bag of dry, uncooked rice for 4-5 days to try to draw out the moisture. Then see if it will boot. If not, Apple is unable to perform repairs to retrieve data from water-damaged iPhones. The Apple answer is to get the data from a backup, either from iTunes or iCloud. 

it’s

Protected.

and

don’t

Restore 

except if you 

have 

a

backup.

Wait you mean your phone drop in water?

Yes is water resistance but there is a limit

Do you try rice method ? put the phone side the rice and wait for some days , try to on again

or some crazy ways like using air dryer to blow the phone but of course is not near to it .

or as what others say , go service centre but if don't have apple care will be expensive :(

Best regards,

Do note that some individuals may not describe their issue to the level you're use to.

There is a 95% change you can recover your photos, try and find a local Apple Care service.