water damage phone

I have a iphone 7 plus I need to recover photos that fell in puddle


Posted on Apr 2, 2019 12:13 PM

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Posted on Apr 7, 2019 8:18 AM

Rice isn't necessarily the best choice for drying a phone out. Rice is organic (that's why we eat it... It's full of organic nutrients that can be released when it gets wet). It's possible for rice to leech undesirable things back into the phone that could harm it.


My best advice is to use silica gel desiccant. Those are the little bags that are often packed with products that say "do not eat". You can get them from many online, office supply, and big box retailers, and they will absorb water without any risk of leeching organic compounds back into the phone, since they are completely inorganic in nature. Look at the package you get for instructions. Often you can "regenerate" silica gel desiccant by baking it, which drives off any moisture in it, and allows it to be reused to absorb more.


If you can absorb moisture out, without introducing extra organic compounds, you MIGHT be able to dry it out with little to no corrosion, and it MIGHT come back to life (of course, it also might not).


This is gonna sound a bit nuts, but if you had your phone drop into dirty, nasty water, it can actually help to wash it out with cleaner water to get rid of the nasty crud inside. It's actually better to wash out filth from a wet phone before you dry it... I mean, it was already wet anyway, and you're already gonna replace it, whether you get your data off it or not. If you can find a place that has Deionized Water, use that. It's so pure that it's mineral free, and doesn't hardly even conduct electricity. Distilled water is not necessarily the same as DI water. Always ask the filtration shop.


The goal, of course, is to get the phone to dry out, while minimizing the chances for corrosion. If you succeed, you MIGHT be able to power it on again. If you achieve that, then DO NOT RESTORE, boot, securely log in, and copy your data off of the phone as fast as you can. I would NOT rely on the phone to have a very long life after a dunk, so look into your next phone after you save your data off the old one. Of course, it's always a gamble. There is no possibility to guarantee it'll ever power up again, but you can always try. If it does power up, you have a chance at recovering your data.


You can refer to Apple's support for their policy on data recovery

https://support.apple.com/en-us/HT202004

66 replies

Apr 13, 2019 12:57 PM in response to Lawrence Finch

All I am going to say is, if they people who only charge if data is recovered is making money in fixing 1 in every 100 phones that come through their doors, they must have a lot of time on their hands to tinker with 99 phones and not make any money off them. The ones I have come across charge about $300 for their services, I think they are recovering a little bit more than that. I admit, if you're willing to pay $300 for some pictures that you want, they must be real important pictures, like of a once in a lifetime vacation, a child, or a loved one who may have passed on.

Larry, I accept the fact that there are people smarter than me that can figure out this stuff. Then, I know that I am smarter than others at fixing different types of things. People have different abilities. But you know what? If there is data on my phone that are real important to me, and worth me paying $300 for that data recovery, I don't want to hear "Not Possible".

My biggest recommendation and advise to everyone is to BACKUP BACKUP BACKUP.

Apr 6, 2019 1:22 AM in response to geohd5

A good and reasonable review of the issues that are being (endlessly!!) discussed here:


****


"Bottom Line. Don’t get into this situation. Back up your iPhone. You can use iCloud on your iPhone (Settings > Apple ID > iCloud > iCloud Backup) or iTunes on your computer. But sometimes, even the best of us need an extra hand—which is why data recovery is such an important service of last resort."


Perhaps this can bring this rather futile discussion to an end.


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water damage phone

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