water damage phone
I have a iphone 7 plus I need to recover photos that fell in puddle
Genuis Bar will not help with data recovery on any damaged device.
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Rice isn't necessarily the best choice for drying a phone out. Rice is organic (that's why we eat it... It's full of organic nutrients that can be released when it gets wet). It's possible for rice to leech undesirable things back into the phone that could harm it.
My best advice is to use silica gel desiccant. Those are the little bags that are often packed with products that say "do not eat". You can get them from many online, office supply, and big box retailers, and they will absorb water without any risk of leeching organic compounds back into the phone, since they are completely inorganic in nature. Look at the package you get for instructions. Often you can "regenerate" silica gel desiccant by baking it, which drives off any moisture in it, and allows it to be reused to absorb more.
If you can absorb moisture out, without introducing extra organic compounds, you MIGHT be able to dry it out with little to no corrosion, and it MIGHT come back to life (of course, it also might not).
This is gonna sound a bit nuts, but if you had your phone drop into dirty, nasty water, it can actually help to wash it out with cleaner water to get rid of the nasty crud inside. It's actually better to wash out filth from a wet phone before you dry it... I mean, it was already wet anyway, and you're already gonna replace it, whether you get your data off it or not. If you can find a place that has Deionized Water, use that. It's so pure that it's mineral free, and doesn't hardly even conduct electricity. Distilled water is not necessarily the same as DI water. Always ask the filtration shop.
The goal, of course, is to get the phone to dry out, while minimizing the chances for corrosion. If you succeed, you MIGHT be able to power it on again. If you achieve that, then DO NOT RESTORE, boot, securely log in, and copy your data off of the phone as fast as you can. I would NOT rely on the phone to have a very long life after a dunk, so look into your next phone after you save your data off the old one. Of course, it's always a gamble. There is no possibility to guarantee it'll ever power up again, but you can always try. If it does power up, you have a chance at recovering your data.
You can refer to Apple's support for their policy on data recovery
https://support.apple.com/en-us/HT202004
66 replies
Well lucky you. You managed to get them off a device that would not start, as was prefaced in my reply? The device was sitting there not powered on and you recovered them? Those were my conditions in the response.
Limnos wrote:
If you turn the phone OFF then nothing will draw power from the battery.
I'm guessing there will be some minimal power draw to keep the clock running?
when I talked my wife into getting an 8 to replace her 4s I turned the 4s off with a 50% charge. 3 months later it was still 50%. So it must be very minimal.
If you protect your precious data by storing it on secure device that are protected by backup you will be protected from data lost. Protection of data is primarily the responsibility of the user and not the vendor.
The warranty offers hardware protection only. The warranty has nothing to with your data.
While I do backup my iPhone to both my Mac Pro and iCloud, I still don't keep any data that has value to me on for long term storage. Anything of value get moved to the Mac Pro where it backed up again.
"There is a 95% change you can recover your photos, try and find a local Apple Care service."
It is probably more truthful the statement said "can't" rather the "can".
There are parts of the phone that will always be drawing power from the battery, no matter if it’s on or off.
the phone fell in the puddle, Duh!
Apple doesn’t fix water damage
And what exactly did dropping it in a puddle do?! :)
just recovered 3641 photos from a dead iPhone 6 :)
You need to search harder on the internet...
Its sad when a such a big company lets is customers down in search of sales...
Something not quite right with PR dept...
right on Bharat ! your so right !
the more respected and cared about
that your customers feel the more likely
they are to stay as customers !!
be honest .... not so greedy TC
That does not really matter, apple warranty means nothing if they cannot recover precious moments when others might be able to and will “do their best”...
water damage phone